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20 of the most Frequently asked Questions about Rockcote - ('click' on a question)
Question 1
What is Rockcote?
Apart from being our company name, "Rockcote" has become the generic term for the different architectural coatings in our product range.
Question 2
Why choose Rockcote over other similar products?
Rockcote is Australia's foremost manufacturer of specialist architectural coatings and coatings systems. We are not a paint company manufacturing a wide range of products.
We manufacture pre-mixed plasters and cement renders exclusively and devote substantial resources to research and development to manufacture products which are recognised as world leaders in both technology and quality. Locally and internationally, Rockcote's success is attributed to our hands on approach to product use.
We believe that our products not only out perform many others available but that each of our products must be formulated for maximum efficiency and ease of application.
Recognised in the industry as quality manufacturers, Rockcote has won the AMP/GIO Excellence in Business Award for large manufacturers in the region for the past 3 years and have recently been inducted into the Excellence in Business Awards Hall of Fame.
In 2001 and 2003, Rockcote were also finalists in the 2001 Telstra Small Business of the Year Awards and a finalist in 2 categories of the Qld training Awards. Our Sales & Marketing Director, Christine Cameron, has not only been the 2002 Sunshine Coast Business Woman of the Year but has recently gone on to win the prestigious 2003 National Telstra Business Woman of the Year Awards - Westpac Group Business Owner Category.
Question 3
Where can I buy Rockcote products?
See Stockist page.
Question 4
I want my builder/architect/designer to use Rockcote?
Many specifiers are familiar with the Rockcote range of products and would already have our comprehensive product literature on hand to assist them when specifying architectural coatings & coating systems.
Should your builder, designer or architect require a copy of our brochures, then either contact a Rockcote Sales Centre or Stockist on 1300 736 668 or email your request to sales@rockcote.com.au
Question 5
What colours are available?
The Rockcote colour range is extensive. You can either select a colour off the Rockcote colour guide or from any standard paint chart but if you can't find a colour to suit your needs have our trained staff mix one for you.
Question 6
Can I apply Rockcote myself?
Rockcote recommends that all products are applied by a skilled and experienced applicator. However, there are a number of "do-it-yourself" type products in the Rockcote range. The painted finishes such as Toscani, Armour, Torino, & Clearcote are relatively easy to apply. A competent handy man could apply our pre-mixed renders like Quick Render and Skimcote and perhaps a number of the texture type finishes which do not require a high skill level.
Before you attempt to apply any of the Rockcote range of products yourself, make sure that you have the appropriate technical specification for the product selected and ensure that any questions you have are answered to your satisfaction by one of the Rockcote staff. Rockcote cannot warrant products applied by a non-trade qualified person.
Question 7
How can I select the product most suitable for my project?
Once you have decided on the style (eg Mediterranean, Santa Fe) that suits your needs & project, you can then speak to a trained Rockcote staff member for the product most suitable in terms of style and performance or refer to the Rockcote System Chart contained in this site. Remember a sample of your selected product can be made in the colour of your choice.
Question 8
What surfaces can I apply Rockcote over?
Rockcote products are suitable for most building substrates such as, concrete blocks & bricks, clay bricks, tilt-up panels, A.A.C. (autoclaved aerated concrete eg Hebel blocks & panels), fibrous cement sheeting (fibro/Harditex/blueboard), polystyrene, concrete, gyprock and many of the new building surfaces such as straw bale. Don't forget Rockcote is the perfect solution for your renovation needs. Refer to the Rockcote System Chart or contact Rockcote toll free on 1800 267 737 or email us now.
Question 9
Do Rockcote products fade?
Whilst Rockcote uses the highest quality pigments available, in time most colours will fade and dependent on the colour, some may fade more quickly than others. Generally fading is even and not noticed unless an original colour sample is placed next to the "aged" product.
Question 10
Is Rockcote the same as paint?
No, Rockcote texture coatings are thicker (have a higher film build) than paint, enjoy a longer life than paint and have aesthetic qualities that can't usually be achieved with a standard paint product.
We do make a heavy duty acrylic membrane (paint) Armour & Armour Clear as a top coat for the protection of our texture coatings. You'll note, there are a number of finishes in the range such as Toscani that can be applied with a brush but technically they are not considered a paint.
Question 11
Can Rockcote be used on floors, driveways & swimming pools?
No, Rockcote products have been specifically formulated for wall & ceiling surfaces only, you must go to a specialist manufacturer for these type of products.
Question 12
Are Rockcote products waterproof?
Rockcote coatings provide a water repellent barrier against wind driven rain but are vapour permeable, meaning any moisture trapped in the building can escape back through the coating, allowing the building to "breathe".
To have a totally waterproof property would be like living in a plastic bag.
Question 13
Are Rockcote finishes low maintenance?
Yes. Generally, we would recommend periodic cleaning. A build up of dust and dirt on any building surface is unsightly and can permit mould & fungus to take hold. A regular maintenance schedule should involve hosing down or occasional hand cleaning using every day household cleaning utensils. With regular maintenance a Decorative Coating will deliver a long, trouble free life. Regular maintenance can also alleviate the need to use harsh and dangerous solvents or acid cleaners when a major clean is in order.
Refer to the Rockcote General Maintenance Guide.
Question 14
Can I get a sample of a Rockcote product?
Yes, by calling either your nearest Rockcote SalesCentre, Stockist or our Toll Free Number
1800 267 737 or email your request.
Question 15
Do Rockcote products come with a warranty?
All Rockcote products carry a manufacturers product warranty when applied in accordance with the product's technical specification. This warranty is available in writing and is assurance of a high quality product.
Question 16
Are Rockcote products Australian made?
Yes, all Rockcote products are made on the Sunshine Coast in Queensland. Rockcote does have a licensee in New Zealand who manufacturers the Rockcote range exclusively for that country.
Question 17
Can Rockcote be overcoated?
Yes. Should you wish to change the colour of your building or change the profile of the existing texture, all Rockcote products can be overcoated with other Rockcote finishes or with high quality acrylic products available on the market.
Question 18
Can a Rockcote finish add value to my home?
As shown many times over, a decorative architectural coating can certainly add value to a property, in some cases, tens of thousands of dollars. Real Estate Agents have advised us that texture coated properties are more readily saleable commodities than their brick counterparts.
Question 19
Does Rockcote offer Training Courses?
With Rockcote's policy of on-going training, we conduct courses for applicators already conversant with our range of products or similar, to inform then of new product releases and updated application techniques, including the Rockcote Plastering Machines. These courses are run according to industry demand.
For anyone interested in entering the industry, or learning how to render, Rockcote was instrumental in the establishment of the TAFE Pre-vocational Course in Plastering. Any questions regarding these type of courses should be directed to your nearest TAFE College.
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